Premium Services | The Star Brisbane

Apply now Job no: 536409
Work type: Permanent Part Time
Location: Brisbane
Categories: Gaming

Join the Star Brisbane as a Premium Services Host and be the first point of contact for our guests.
In this role, you’ll assist guests with enquiries, help them join our loyalty program, and ensure they have a seamless experience in our exclusive gaming areas. You’ll manage administrative tasks at the Star Club Desk and deliver five-star service every time. This is a great opportunity to combine customer service with attention to detail in a fast-paced, high-end environment.

Why You’ll Love It Here:

  • Immediate start
  • Free buffet meal every shift
  • Fresh uniform daily, laundered on property
  • Discounted city parking
  • Up to 30% off dining & accommodation at The Star Brisbane Venues
  • Career growth through The Star Academy
  • 24/7 rostered shifts available
  • Lifestyle perks: gym memberships, retail discounts, laundry services & more

What We’re Looking For:

  • Must be able to work on a 24/7 rotating roster
  • Experience in a guest service-related field 
  • Excellent verbal and written communication skills 
  • Ability to work collaboratively within a large and diverse team
  • Computer literacy essential 
  • Exceptional attention to detail

About The Star Brisbane

The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.

We’re all about inclusion.

At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.

Ready to shine?

Apply now and be part of the team delivering unforgettable experiences at The Star Brisbane.

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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