For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all. 

As a House Person reporting to the Assistant Housekeeping Manager, you will be responsible for maintaining all areas of the hotel, including corridors and balconies. This role is physically demanding and requires a keen eye for detail, but it offers a strong sense of fulfillment and accomplishment at the end of each day!

This is a fantastic opportunity where you will display taking good care of our guests throughout their stay.

A few of your responsibilities:

• Clean corridors, balconies, windows, carpets, hard floors, service areas and pantries
• Log and report any lost property found to lost property department
• Stock pantries with required linen and guest supplies
• Dispatch and receive guests’ laundry
• Remove rubbish from service areas and pantries

What we are looking for:

• Flexible availability across a 7-day roster
• Previous experience in hotel cleaning
• Effective communication skills, with a positive and professional attitude
• Ability to work both solo and as part of large team.
• Knowledge of cleaning and sanitation products, techniques, and methods (desired but not essential)

About you:

With your keen attention to detail and strong organisational skills, you will take pride in providing an exceptional experience for our guests. Your ability to work effectively with a large, diverse team will contribute to the success of The Star.

Your role will be pivotal in shaping the success of our Hotels at The Star. Join us in making a difference.  

What can we offer you:

• Complimentary meal on site every day including hot meals, sandwich bar and more.
• Uniform laundered and ready for you daily on property.
• Five weeks of paid Annual Leave for team members who meet the definition of shift worker.
• Discounted parking + other transport options
• Up to 30% discounts across award winning restaurants and accommodation
• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services.
• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
• Endless career growth and opportunities to learn and develop your career.

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

Our culture

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.  

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.   

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.  

It's your time to SHINE!

Click on the link below to make your next career move with The Star.